POS Branding Restructure strategy
The L&T switchgear division had issues with its POS branding. POS branding was not up to the quality standards of the company. There was low customer engagement with the installations.
To improve brand engagement and visitor experience, L&T chose to work with Qeni.
After detailed discussions with the client and the end users, the Qeni Project team has re-designed the entire process. We focussed and improved customer experience within the retail stores and touchpoints.