Menu
Qeni Pvt Ltd (“the Company”) agrees to provide professional stall fabrication and exhibition installation services to the Client. These services include but are not limited to:
Custom stall design and fabrication
Structure planning and execution
Installation of branding and display elements
Logistics and on-site coordination
Post-event dismantling and material return/removal
The Company commits to using reasonable skill, care, and industry-standard materials in executing these services.
The Client shall ensure:
Uninterrupted venue access for setup at least 24 hours prior to the event.
In case of custom stall designs, a minimum of 48 hours prior access is required for on-ground fabrication, installations, branding, and technical trial runs.
Sufficient clearance and permissions from the exhibition organizer/venue authority for material movement, unloading zones, and overtime working hours.
Design concepts shared by the Company are based on the brief provided by the Client.
The Client must communicate all changes or feedback via email. Major alterations after concept finalization may incur additional charges.
Final 3D views, structural plans, and branding layouts will be shared for approval.
Once the Client approves the final design, any change thereafter—whether content, layout, or structural—will be treated as a revision and billed additionally.
The Client acknowledges that color differences may occur between digital screens (RGB) and printed materials (CMYK), and between different print batches.
The Client/Organizer is responsible for ensuring provision of adequate and stable power supply, including mainline and emergency backup (generator, UPS, etc.), at the stall location.
Qeni Pvt Ltd will not be responsible for any disruptions or damage caused due to power failure, insufficient supply, or electrical faults unless the Company has been separately contracted to provide electrical services.
A 25% deposit is required upon confirmation of the project.
Remaining 75% is to be split into:
Two pre-event payments (at design finalization and dispatch stage) post-event settlement (if applicable).
For projects confirmed less than 30 days before the event, a 50% advance is required, with the remaining 50% payable in 2 parts before the event (15 days and 7 days prior respectively).
All payments are exclusive of applicable taxes.
A 10% Project Management Fee is applicable on the total project value.
18% GST will be charged additionally.
TDS deductions will be applicable as per Income Tax Act (e.g., 2% under 194C for contractual services).
Cancellation between 120–90 days before event: 20% of estimated billing charged.
Cancellation between 89–60 days: 40% charged.
Cancellation between 59–30 days: 60% charged.
Cancellation between 29–15 days: 80% charged.
Cancellation within 14 days: 100% of estimated billing charged.
Postponement Clause: If the event is postponed and rescheduled within 12 months, paid amounts may be adjusted against the new date, subject to availability and deduction of any cost already incurred.
The Client must ensure the safety of installed structures throughout the event.
Any loss or damage to Company property (including fabricated elements, lighting, branding materials, etc.) due to negligence, crowd behavior, or mishandling will be billed to the Client.
All fabricated materials are property of the Company unless otherwise agreed in writing.
The Company shall not be held liable for delays or non-performance due to circumstances beyond its control, including but not limited to strikes, weather, natural calamities, or venue restrictions.
In such cases, reasonable expenses already incurred will be retained, and any remaining balance will be refunded.
The Company (Qeni Pvt Ltd) shall raise the complete invoice to the Client for all services rendered.
The Company reserves the right to subcontract part or all of the work (including fabrication, printing, logistics, technical installation, etc.) to its vetted vendors, fabrication partners, or specialist agencies without prior written notice, provided quality and timelines are maintained.
The Company will remain the sole point of contact for the Client and is solely responsible for managing and delivering the final output.
This agreement is governed by the laws of India. Any legal disputes arising from the
agreement shall be settled under Indian jurisdiction.
Contact Us
Legal Compliance please write to us at Compliance Qeni. Pvt Ltd compliance@qeni.com or Call us directly at 1800 309 9144
We love to take up challenges and dream up exciting and practical ways to create engaging experiences. Do talk to us. We will be delighted to hear from you.
