Events Service Terms & Conditions

General Terms and Conditions for Event Management Service

The Company shall throughout the continuance of the Agreement provide an Event Management Service to the Client.

The Company will use reasonable care and skill in providing the Event Management Service.

Our ‘services’ – the services to be provided by us which include but are not limited to: event planning, event design, event management, event hosting, provision of marketing support, project management, graphic design processes, market research, PR services, sponsorship.

‘Our suppliers’ – supply partners we work with to provide services / products ’Client’ Any individual, firm or incorporate body which makes booking with the company

Event Space Availability for The Set up and Dry Run

Organizer will need to ensure the venue availability for the event set up . We would require minimum set up time of  24 hours prior to the conference including trail run (might vary depend on the project size) . Exhibition centre and main venue should have clear availability from prior day for the set up at least 48 hours if design stalls are involved.

Taxes and Fees

15 % Project Management fee will be applicable on the total billing value and 18% GST will be applied on the total billing amount . Artist/Professional Trainer fee 10 % TDS deduction can be allowed . However overall billing 2% TDS deduction on the contract business term 194 C as per the income tax act

Event Insurance

We advise you to take out separate insurance for this event. This will cover possible loss or damage to our equipment, or that of our suppliers, used at your event. If you wish us to handle this on your behalf and include it in our service, details will be set out under separate cover and will be added to the bill.

Event Cancelation Charges and Date Shift Terms

In the event of cancelation ,Qeni Pvt Ltd first shall have the right to impose cancelation charges which shall be calculated as detailed

Event cancelation between 120 days and 90 days prior to first day of the event ,Cancelation charges shall be 20% of the estimated invoice.

Event cancelled between 89 days and 60 days prior to first day of the event , Cancelation charges shall be 40% of the estimated invoice.

Event cancelled between 59 days and 30 days prior to first day of the event , Cancelation charges shall be 60% of the estimated invoice.

Event cancelled between 29 days and 15 days prior to first day of the event , Cancelation charges shall be 80% of the estimated invoice.

Event cancelled less than 14 days prior to the first day of the event ,cancelation charges shall be 100% of the estimated invoice value

Any postponements of confirmed and contracted business or any Public Health Emergency declared by Public Health Department or any law or any action taken by the Govt of India that directly affects the operation of the event will be considered as a cancellation in accordance with the above cancellation clauses.

However, provided the revised event date is agreed (subject to availability) and takes place within 12 months of the original event date, payments received by Qeni from the client shall form a credit towards the future event. Should any postponement costs be incurred by Qeni, the client will be notified and these costs will be deducted from the amount held as credit.

Payment Terms

A deposit of 25% (or pre event planning, whichever is greater) will be paid upon signing the contract unless otherwise agreed, with the outstanding 75% to be split across up to 3 payments, 2 being pre-event, and the final post event (unless otherwise agreed). Full payment shall be made at least 20 days prior to first day of the event.

For events / services booked with less than 30 days lead time: a deposit of 50% shall be due immediately upon signature of the contract, with the outstanding 50% to be split across up to 2 payments, 25%  to be paid 15 days pre-event, and remaining balance 25% to be cleared 7 days pre-event  (unless otherwise agreed).

Design and Creative Approvals

Design quotes are based on concept development any changes to a project must be communicated by email. Extensive changes on the concept additional charges may apply. 

The final proof will be sent to client for approval. While we will take all care to avoid errors we rely on you to thoroughly check all final proofs and notify us if you require any changes including correcting spelling, grammatical or typographical errors. 

Once you have given your approval by email, you agree to pay the costs if you require us reprint. You acknowledge that there can be some colour variation between the screen and final product. 

This occurs due to differences in the way colours are managed on the screen (RGB) and print (CMYK). Printed colours can also vary between printers, jobs and different print runs.

Permissions and Performance Licenses

The following licenses may be applicable and required to be procured by Client ( or client need to authorize Qeni to procure licenses on behalf ) at lease one week prior to the event date. 

Qeni Pvt Ltd shall not be liable for the procurement of the licenses required for the event and of non-procurement of the same.

Phonographic Performance License (PPL) is required for event where entertainment is planned, music played and no tickers are being sold.

Indian Performance Rights Society Licenses (IPRS) for any Live Performance ,Recorded Music etc 

Novex Communication

ISRA – Indian Singer’s Right Association 

Temporary Generator Licenses

Local Police NOC if applicable.

Fire department NOC for fire crackers etc , if applicable

Assignment and Sub Contracting

The Agreement is personal to the Parties. Neither Party may assign, mortgage, charge (otherwise than by floating charge) or sub-license or otherwise delegate any of its rights thereunder, or sub-contract or otherwise delegate any of its obligations thereunder without the written consent of the other Party, such consent not to be unreasonably withheld. 

Liability and Indemnity

Where the Event is cancelled or terminated and where such cancellation or termination occurs due to reasons which are outside the Company’s reasonable control, the Company shall be entitled to retain from any sums hitherto received from the Client or which may still be due from the Client to the Company such costs, expenses and disbursements which it has incurred or for which it shall or may be liable in connection with the Event and such contribution to the Company’s overhead as shall be reasonable and shall return any balance to the Client. The Company may, but shall not be obliged to, take such steps as it shall in its discretion consider reasonable to obtain reimbursement of any such costs and expenses and shall, subject to deduction of costs incurred in connection therewith, reimburse any sums so recovered to the Client. 

Except in respect of death or personal injury caused by the Company’s negligence, the Company shall not by reason of any representation, implied warranty, condition or other term, or any duty at common law or under the terms of the Agreement, be liable for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the Company’s servants or agents or otherwise) in connection with the performance of obligations arising under the Agreement or with the use by the Client of the Event Management Services supplied in connection with the Event. 

The Client shall indemnify the Company against all damages, costs, claims and expenses incurred by it arising from loss or damage to any equipment (including that of third parties) caused by the Client or its agents or employees. 

The Company shall not be liable to the Client or be deemed to be in breach of the Agreement by reason of any delay in performing, or any failure to perform, any of the Company’s obligations if the delay or failure was due to any cause beyond the Company’s reasonable control. 

If Electrical generators or additional power supplies are required and if the Client does not avail itself of the opportunity of the Company providing an emergency supply (where this is available) the Company shall accept no responsibility for loss or damage howsoever caused as a result of any failure in the primary supply.

Once the proposal is accepted, it will be subject to the laws of the Indian Constitution. If any dispute arise in between client and company, the situation will be resolved as per Indian Law. 

Contact Us

Legal Compliance please write to us at Compliance Qeni. Pvt Ltd compliance@qeni.com or Call us directly at 18003099144